The vendor side of the FireHub ecosystem
VendorHub connects service calls, reports, deviations, and documentation to FireHub.
Vendors receive clear tasks, digital reporting, and documentation that follows the building further. The customer gets better data, and the vendor avoids explaining the same case again and again.
Vendors lose time when the assignment starts without the right information.
Many vendors spend unnecessary time finding contact persons, understanding history, requesting documentation, and explaining the same finding several times. VendorHub gathers assignment details, source material, reporting, and continued follow-up in the same flow.
INCOMPLETE ORDER
The assignment starts without the right source material
Assignments often arrive without the right building information, location, history, photos, or requirement reference.
WRONG CONTACT PERSON
Access and clarification take time
Time is lost when the vendor does not know who can provide access, answer questions, or approve work.
REPORT THAT GOES NOWHERE
Findings disappear after delivery
A good report can end as an attachment in an inbox, without connection to deviations, measures, or the next deadline.
DUPLICATE ENTRY
The same information must be registered several times
Hours, photos, measures, and internal documentation are often registered in several places.
UNCLEAR POST-DELIVERY FOLLOW-UP
Difficult to know whether the customer followed up
The vendor does not always see whether the customer understood the finding, approved the measure, or followed the case further.
VendorHub makes the vendor's work more useful for the customer, because reports, findings, hours, photos, and measures are connected back to the right building, installation, and follow-up point in FireHub.
When the technician is on site, the right reporting material should be captured immediately.
A good report is not just a document. It is the starting point for deviations, offers, follow-up, and history. VendorHub makes the report usable later in FireHub.
INSPECTION POINT
Inspection points can be built around relevant standards, installations, and documentation requirements.
FINDINGS AND DEVIATIONS
Findings, photos, comments, measures, and requirement references are linked to the right building and installation.
READY RECORD
The report can be carried forward into deviations, offers, follow-up, history, and documentation in FireHub.
Deviations, inspections, and requests can become clear service calls in VendorHub.
The vendor does not have to start with missing information. The task can arrive with building, installation, history, photos, and requirement reference.
01 · Service call
Deviations, inspections, or requests can become service calls with building, location, and documentation.
02 · Offer or estimate
The vendor can use the source material to prepare an offer or price estimate where relevant.
03 · Execution
Work, hours, photos, and measures are documented against the right building and follow-up point.
04 · Back to FireHub
When the work is documented, the status can be updated for the customer in FireHub.
DOCUMENTED WITH DATE · PERFORMED BY · REQUIREMENT REFERENCE
When the technician is finished on site, the documentation should already be on its way.
Many errors do not happen because people are careless, but because the tools are too poor. VendorHub should make the correct registration the easiest action.
Hours and measures
Hours, photos, measures, and comments can be linked to the same task.
Internal control
It becomes easier to see what was done, who did it, and what the customer has received.
Less duplicate entry
When documentation happens in the same flow as the work, there are fewer errors afterwards.
FUNKSJONALITET I VENDORHUB AKTIVERES TRINNVIS
Fire-safety vendors can become partners in the FireHub ecosystem.
We want dialogue with vendors who want to deliver better documentation, better follow-up, and better data quality to their customers.
Partner dialogue
For vendors who want to contribute to better documentation and follow-up for their customers.
Reseller opportunity
For qualified vendors who may later offer FireHub as part of customer dialogue.
Better data quality
When professionals deliver structured documentation, the customer's FireHub record becomes stronger.
The most important thing is not only that something is found, but that the right professional follows it up.
FireHub can make deviations visible. VendorHub can make follow-up possible. But the professional knows what has actually been done correctly on site.
FireHub makes visible
Kobler oppgaver til bygg
Tasks, requirement references, and documentation are linked to the right building and unit.
Professionals confirm
Leverandør og kunde
The vendor documents the work. The customer confirms receipt and continued follow-up.
TEK17 · FG 790 · FG 920 · NS 3960 · NS 3910 · NS-EN 1838
Do you want to connect your vendor workmore closely to FireHub?
Contact us if you want to see how service calls, digital report templates, documentation, and partner tracks can work in the FireHub ecosystem.